Last updated: 26.12.2024
Thank you for choosing Discovered You. Our goal is to ensure your satisfaction with our products and services. Please read the following return and refund policy to understand how we handle returns and refunds.
Returns
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must be in the original packaging and have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. After inspection, if your return is approved, we will initiate a refund to your original payment method. Refunds will be processed through the same payment gateway used for the original transaction. The credit will be issued within a certain amount of days, depending on your card issuer’s policies.
Non-Refundable Items
The following items are non-refundable:
Gift cards
Sales discount items
Digital Products
Once digital products are approved by the client, they are not eligible for a refund.
Remote Services
After remote services are approved by the client, they are not eligible for a refund.
General Terms
In the case of a refund, please contact us at admin@discoveredyou.com or call us at +94704429929. If you have any questions about our return and refund policy, please feel free to contact us for assistance.
Changes to This Policy
We reserve the right to update or change our Return and Refund Policy at any time. Your continued use of the Service after we post any modifications to the Return and Refund Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Return and Refund Policy.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us at: Discovered You Email: admin@discoveredyou.com Phone: +94704429929 Store Address: 394/91, Trinco road, Batticaloa, Sri Lanka
By using our website, you hereby consent to our Return and Refund Policy and agree to its terms.